Last Updated: 02/12/2025

At Praeferre, we are committed to protecting your personal data and ensuring clarity in how we collect, use, store, and safeguard your information. Our privacy practices follow the UK GDPR, Data Protection Act 2018, and global data protection standards. This Privacy Policy explains how we handle your information when you use our website or interact with our services.

1. Who We Are

Praeferre provides AI-driven compliance, risk monitoring, and automation solutions designed for enterprises. We act as a Data Controller when collecting information directly from visitors and customers. When processing data on behalf of enterprise clients, we act as a Data Processor.

2. Data We Collect

A. Data You Provide

• Name, email, phone number
• Company details and job role
• Form submissions such as demos and enquiries
• Billing and subscription details for customers

B. Data We Automatically Collect

• IP address and device details
• Browser type, OS, and log activity
• Cookies and analytics data

C. Platform Data (Clients)

When customers use our platform, we may process compliance, risk, consent, vendor assessments, and DSAR-related data. This data is fully controlled by the enterprise customer.

3. How We Use Your Data

We use your information to:

• Provide and improve our AI-driven compliance platform
• Respond to enquiries and provide customer support
• Monitor performance, analytics, and enhance security
• Deliver product updates, onboarding, and service-related communication
• Meet legal and regulatory obligations

4. Legal Basis for Processing

We process personal data under:

• Consent
• Contractual Necessity
• Legitimate Interests
• Legal Obligations

5. Data Retention

We retain personal data only as long as necessary for its purpose:

• Website enquiries: 12–24 months
• Customer data: Duration of contract + legally required period
• Platform data: Controlled entirely by your organisation

6. Sharing Your Information

We do not sell personal data. We may share information with trusted partners who process data on our behalf under strict GDPR-compliant agreements.

From time to time, we appoint digital marketing agencies to conduct outreach and marketing activities on our behalf. Our appointed processors include:

7. International Data Transfers

If data is transferred outside the UK, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

8. Your Rights

You can request to:

• Access your personal data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Port your data
• Withdraw consent anytime

To exercise these rights, contact us at: contactus@praeferre.com

9. Security Measures

We use encryption, access controls, automated monitoring, and secure cloud infrastructure to keep your information safe. Security is central to our mission.

10. Children’s Privacy

We do not knowingly collect data from anyone under 16 years of age.

11. Updates to This Policy

We may update this Privacy Policy to reflect product improvements or regulatory changes. The newest version will always be published here.

12. Contact Us

For privacy questions or rights requests, contact us at: contactus@praeferre.com

Address: Quadrant House, 4 Thomas More St, London, E1W 1YW, United Kingdom