Every source. Every consent. One view of each customer.
Connect every platform that holds customer data and Praeferre builds one consolidated view of each person: what you hold, where it lives, and exactly which consents they've given through every system and third party. Right-of-access and right-to-be-forgotten requests become a few clicks, not a cross-team scramble.
Your customer's data is in ten places. Their rights apply to all of them.
A customer who opts out of marketing in your preference centre may still be subscribed in your email platform, profiled in your analytics tool and shared with an advertising partner. When they ask what you hold, or ask you to delete it, the law expects one complete answer, on time, from every system.
To respond to a subject access request, extendable by two further months only for complex or numerous requests.
To respond to a verified consumer request to know or delete personal information, with one 45-day extension where reasonably necessary.
Erasure has to reach every copy you control, and you must tell recipients you've disclosed the data to, unless that proves impossible or disproportionate.
Where you rely on consent, you must be able to prove it was given: who agreed, to what, when, and through which channel.
Connect. Consolidate. Act on requests in minutes.
Three steps turn scattered records into a single, auditable picture of every customer and every consent.
Link every platform that holds customer data
Connect your CRM, marketing and email tools, e-commerce, support desk, data warehouse and consent banners through secure, read-first connectors and APIs, including the third-party platforms that process data on your behalf.
Build one view of each customer
Records are matched across systems into a single profile, showing what personal data you hold, where each field lives, and every consent and preference the person has given, with its source and timestamp.
Fulfil rights requests and prove it
Run a right-of-access export or a right-to-be-forgotten request across every connected system from one place, track each step against the statutory deadline, and keep the evidence for your records.
Everything you hold about a person, in one place
Search for a customer by email, phone number or ID and see their consolidated profile: every system that holds their data, which fields each one stores, and when the data was last updated. No more emailing five teams to find out where someone's data lives.
- Records matched across systems into one profile per person
- A live data map: which platform holds which categories of data
- Includes third-party platforms, not just your own systems
See what each person agreed to, on every platform
Consent isn't one yes or no. It's marketing email but not SMS, analytics cookies but not advertising, sharing with one partner but not another. Consents Manager shows every level of consent a customer has given across your own systems and your third-party platforms, and flags where they disagree.
- Consent by purpose and channel, for every connected platform
- Conflict alerts: an opt-out in one system that another still ignores
- Full history of when, where and how each consent was given or withdrawn
| Platform | SMS | Analytics | Ads | Sharing | |
|---|---|---|---|---|---|
| CRM | Yes | No | n/a | No | No |
| Email platform | Yes | n/a | Yes | n/a | n/a |
| Website | n/a | n/a | Yes | No | n/a |
| Ad partner | n/a | n/a | n/a | Active | Active |
“Give me my data” and “forget me”, handled end to end
When a customer exercises their rights, Consents Manager finds them in every connected system, compiles a complete access report or runs erasure across each platform, and tracks every step against the statutory deadline. Each request leaves an evidence trail you can show a regulator.
- Right of access: one consolidated export from every system
- Right to be forgotten: erasure tracked system by system, including third parties
- Deadline tracking and a complete audit log for every request
Consent data that strengthens everything else you do
Consents Manager reports into the same compliance hub as every other module, so consent evidence, rights requests and supplier risk sit in one record.
GRC Automation
Consent records and completed rights requests become evidence against GDPR, DPDP, POPIA and PIPA controls automatically.
ExploreThird-Party Risk Management
See which suppliers receive customer data, check their policies against yours, and make sure erasure requests reach them.
ExploreDPO as a Service
Your named DPO works from the same consolidated view when handling complex requests, complaints and regulator enquiries.
ExploreShow us where your customer data lives. We'll show you one view of it.
A short discovery call is enough to map your first data sources and see what a consolidated customer and consent view would look like for your organisation.